Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
Introduction
At EzzyPass, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
By using EzzyPass, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
Personal Information
- • Name, email address, and phone number
- • Profile picture and preferences
- • Payment information (processed securely through third-party providers)
- • Location data when you allow it
Usage Information
- • App usage patterns and features accessed
- • Event and hangout preferences
- • Search history and booking history
- • Device information and unique identifiers
Automatically Collected Information
- • IP address and browser type
- • Operating system and device model
- • App version and crash reports
- • Analytics data to improve our services
How We Use Your Information
Service Provision
- • Process bookings and payments
- • Send booking confirmations and updates
- • Provide customer support
- • Personalize your experience
Communication
- • Send notifications about events
- • Share promotional offers
- • Provide important service updates
- • Respond to your inquiries
Improvement
- • Analyze usage patterns
- • Enhance app functionality
- • Develop new features
- • Fix bugs and issues
Security
- • Prevent fraud and abuse
- • Verify user identity
- • Maintain platform safety
- • Comply with legal requirements
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our platform, including payment processors, cloud storage providers, and analytics services.
Legal Requirements
We may disclose information when required by law, court order, or government regulation, or to protect the rights and safety of our users and platform.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
Our Security Measures
- • End-to-end encryption for sensitive data
- • Secure SSL/TLS connections
- • Regular security audits and testing
- • Access controls and authentication
Your Responsibility
- • Keep your login credentials secure
- • Log out from shared devices
- • Report suspicious activity immediately
- • Keep your app updated to the latest version
Your Privacy Rights
Access
Request a copy of your personal data we have collected
Correction
Update or correct any inaccurate personal information
Deletion
Request deletion of your personal data (subject to legal requirements)
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and gather analytics data. These technologies help us:
- • Remember your preferences and settings
- • Analyze usage patterns and trends
- • Provide personalized content and recommendations
- • Improve app performance and functionality
- • Ensure security and prevent fraud
- • Deliver relevant advertisements (if applicable)
You can manage cookie preferences through your device settings or by contacting our support team.
Children's Privacy
EzzyPass is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.
Safeguards include: Standard contractual clauses, adequacy decisions, and other legally recognized transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website and app
- Sending you an email notification (if you have provided your email)
- Displaying a prominent notice in the app
Your continued use of EzzyPass after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
Contact Us About Privacy
Mailing Address
c/o Pictr Animation Studios
Nkurumah
Civic Center, central division
Kampala, central
164627
Uganda